Contact
White study models on three grey tiles: piles of account sheets, a desk with a headset and a chair, and a single report sheet, each with an amber arc to a pale office building.

For credit and finance teams

Debt Collection & Credit Control

Converting assigned books of arrears into cleared cash.

Discuss a mandate

What we take on

Arrears that would otherwise be written off, worked as a managed operation.

We take the mandate, prepare and segment the book, and report on the outcome.

Operation
A managed contact centre, with trained agents, structured engagement and quality controls
Books accepted
Any book of arrears that makes financial sense to recover, judged book by book
Monthly report
Monthly, structured to suit your own governance

Debt collection and credit control

The three stages of arrears recovery

Run as a managed contact-centre operation.

  1. Stage 1 of 3

    Validated books

    Assigned arrears are checked and segmented before any contact is made.

  2. Stage 2 of 3

    Structured engagement

    Trained agents work to approved scripts, with quality monitoring and clear dispute handling.

  3. Stage 3 of 3

    Reporting

    Monthly reporting on activity, recoveries and disputes.

Roles

You assign the book. We take the mandate and report.

Stays with you

  • The mandate.
  • The book of arrears you assign.

Carried by Techrise Africa

  • Preparing and segmenting the book before any contact is made.
  • Funding the recovery operation, the case management and the legal work.
  • Monthly reporting, structured to suit your own governance.
  • Responsibility for the result, as your one point of accountability.

Reporting and analytics

Reports that show what is recoverable in your book.

Your monthly report also shows what the work reveals about the book itself.

Recoverability
How much of the book can be recovered, and how quickly it comes in
Where to focus
Which accounts are worth pursuing, and which are not

How it is paid

If nothing is recovered, nothing is owed.

Upfront cost to you
None
Capital outlay
None
Fees
Only from money recovered
Discuss a mandate How fees work
A white study model of a leaning streetlight on a grey tile, with one amber arc rising from it to a white civic building. Service 01 Infrastructure Cost Recovery The cost of damage to public infrastructure, recovered from the parties responsible. The six stages A white civic building on a dark ground, with two amber arcs landing on its roof. How we work You give us the mandate. We fund and run the rest. Who carries what, and how fees work. Read how we work

Contact

Start a mandate conversation.

Techrise Africa (Pty) Ltd.

Leave your details and we will call you back.

Your details

Please do not include sensitive information, such as health details or details of criminal matters.

Registered office

Woodlands Office Park, Building 16, 2nd Floor
20 Woodlands Drive, Woodmead
Johannesburg, Gauteng, 2191
South Africa